Once you’ve booked flights, you will be emailed an itinerary. The itinerary includes both a Mix & Match Travel booking reference and an airline reference.
Mix & Match Booking reference.
Quote your booking reference when contacting the team at Mix & Match Travel, either via help@mixandmatch.co.nz or by phone.
You will find this on the top left-hand side of your itinerary. This will also be in the subject line of your confirmation email.
Airline reference.
When directly contacting the airline you are flying with or when doing online check-in, please quote the airline reference.
You will find this under the Flight number of each flight on the left-hand side of your itinerary.